Exo Terra Waterfall - Manual (Page 4)

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or aqua-terrarium before placing your hands in the water and/or
performing any maintenance of any kind.
• The pump’s motor is hermetically sealed, thereby requiring no
lubrication or maintenance. Do NOT open the motor housing.
• The impeller cavity, although it is self cleaning, requires regular
maintenance to remove dirt, slime and debris build-up to ensure
smooth running and to extend the life of the pump.
Cleaning the pump:
1. Unplug the pump and remove it from the Waterfall.
2. Disassemble the complete impeller cavity by first removing the
intake screen, and then the impeller cover.
3. Lift out the impeller and remove from unit completely.
4. Thoroughly clean the impeller to remove slime, dirt or debris.
5. Place the impeller back into the impeller cavity. Replace the
impeller cover, then replace the intake screen.
Note: If you are using well water, or if you have hard water, run the
pump for a few minutes in a 50/50 solution of water and vinegar to
help remove calcium deposit buildup before rinsing thoroughly and
replacing the pump in the Waterfall.
CAUTION: Do not use detergents or other chemical cleaners.
TROUbLESHOOTING: If the pump fails to operate, check
the following:
No Flow:
• Check if the power supply is on. Check the circuit breaker or try
another outlet to ensure the pump is getting electrical power.
Note: always disconnect pump from electrical supply before
handling the pump.
• If power supply is working but pump is not, then it may be
clogged by debris. Disconnect the pump, check intake screen to
ensure it is not clogged, then follow the maintenance procedures
to clean impeller.
Low Flow:
• Verify if flow control is set correctly
• Check the Waterfall’s output tube to ensure it is not clogged
by debris.
• Check the pump’s intake screen to ensure it is not clogged by
debris. Then follow the maintenance procedures to clean impeller
Replacement Pump
Should the Waterfall pump need to be replaced, the Exo Terra ® Repti
Flo 200 Circulation Pump can be purchased separately (PT2090).
The Exo Terra ® Repti Flo 200 Circulation Pump can be purchased
from your local Exo Terra ® dealer or pet retailer.
GUARANTEE
This product is guaranteed for defects in material or workmanship
for a period of 2 years from date of purchase. The guarantee is valid
with proof of purchase only. The guarantee is limited to repair or
replacement of the unit only and does not cover consequential loss
or damage of or to animate or inanimate objects. This guarantee
is valid only under normal operating conditions for which the unit
is intended. It excludes any damage caused by unreasonable
use, improper installation, negligence, tampering, or abuse of the
unit. The warranty does not cover commercial use. For guarantee
service or spare parts contact your local pet dealer or write to the
representative in your country. This guarantee does not affect your
statutory rights.
RECYCLING
This item bears the selective sorting symbol for waste
electronic and electrical equipment (WEEE). This means
that the product must be handled pursuant to European
Directive 2002/96/EC in order to be recycled or
dismantled to minimize its impact on the environment.
For further information please contact your local or regional
Authorities. Electronic products not included in the selective sorting
process are potentially dangerous for the environment and human
health due to the presence of hazardous substances.
Service
If you have any problem or question about the operation of this
product, please consult your Exo Terra ® specialist retailer in the first
instance. Most problems can be resolved in store, but in the unlikely
event it cannot, please return the unit with a valid proof of purchase
to the retailer for a replacement under the two year warranty. When
you call (e-mail or write) our Customer Service Department, please
have all relevant information such as model number and/or part
numbers available, as well as the nature of the problem:
Customer Service and Authorized Warranty Repair Service:
U.K.:
Rolf C. Hagen (UK) Ltd.
California Dr. Whitwood Industrial Estate
Castleford, West Yorkshire WF10 5QH
mail to: http://faq.hagencrm.com/?uk
France :
Hagen France S.A. PARISUD 4 – Bd. Jean Monnet,
F-77388 Combs la Ville.
Service à la clientèle: (+33) 01-64881418
Du lundi au jeudi : 9H00-12H30 et 13H30 –17H00.
Le vendredi : 9H00-12H30
mail to: [email protected]
Germany:
HAGEN Deutschland GmbH & Co. KG, Lehmweg 99-105, 25488 Holm
Service-Hotline: +49 (0) 4103 / 960-2000
Montag – Freitag von 9:00 – 16:00 Uhr
mail to: [email protected]
Spain:
Rolf C Hagen España, S.A.
Avda de Beniparrell 11 y 13, P.I. L’Alteró, 46060 Silla (Valencia)
mail to: [email protected]
For general information on our whole product range, explore our
websites at: www.exo-terra.com or www.hagen.com.
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