Glow-worm Easicom - Manual (Page 16)

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ANY ASSISTANCE ?
11 Appliance maintenance and
servicing
11.1 Cleaning
a
DANGER:
Before cleaning turn the appliance
off.
The appliance casing can be cleaned using
a mild liquid detergent with a damp cloth,
then a dry cloth to polish.
i
IMPORTANT:
Do not use any form of abrasive
or solvent cleaner as you may
damage the paintwork.
11.2 Regular servicing
Regular servicing of the appliance is
important to the prolonged, safe and
efficient use of your appliance.
a
DANGER:
Incorrect or inadequate servicing
can severely affect the safety of the
appliance and can lead to injury.
We recommend that your appliance is
serviced every year.
• Only use a competent person.
The service engineer should complete
the relevant Service Record on the
Benchmark Checklist after each service.
The Benchmark Checklist may be required
in the event of any warranty work and as
supporting documentation relating to home
improvements in the optional documents
section of the Home Information Pack.
To obtain service, please call your installer
or Glow-worm’s own service organisation.
11.3 Spare Parts
In order to guarantee the safe and
prolonged life of the product, insist that
only the manufacturer’s genuine spare
parts are used.
• Do not use reconditioned or copy parts
that have not been clearly authorised by
Glow-worm.
• If replacement parts are required contact
Glow-worm’s own service organisation
for advice using the telephone number
below.
Tel: 01773 828100
or for approved stockist, visit www.glow-
worm.co.uk.
• Please quote the name and model of the
boiler.
The name and model badge is on the front
case.
• If in doubt seek advice from the local
gas company or Glow-worm’s own
service organisation using the telephone
number below.
Tel: 01773 828100
11.4 Sealed Water Systems
The draining, refilling and pressurising
MUST be carried out by a competent person
approved at the time by the Health and
Safety Executive.
• Contact Glow-worm’s own service
organisation using the telephone
number below.
Tel: 01773 828100