GoDEX RT700 series - Manual (Page 28)

24
3
Printer Setting and Control
3.3 Error Alerts
024
In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED indicators
and hear some beep signals. Please refer to below table for the error alerts.
Error Light
Colour

Red
Flashing Frequency

Flashing

Light On
OPERATION
PANEL RT700
STATUS LED
POWER LED
LED Indicator
Type Beeps Description Solution
POWER
LED
STATUS
LED
Print Head Error 2 x 4 beeps The printing mechanism is not
correctly closed.
Open the print mechanism and
close it again.
Print Head Error None High temperature at the print head.
Once the print head has cooled
down, the printer switches to
standby mode.
Media Error 2 x 3 beeps
No ribbon is installed and the printer
displays an error.
Make sure that the printer is set to
direct thermal printing mode.
The ribbon is finished or the label
supply hub is not moving.
Replace the ribbon roll.
Media Error 2 x 2 beeps
No paper is detected.
Make sure that the label sensor is
positioned correctly. If the sensor still
does not detect the paper, run the
auto-detection function again.
Paper is finished. Replace the label roll.
Printer feed problem.
Possible reasons: the print medium
has become trapped around the
rubber roll; the sensor cannot
detect a gap or black mark
between the labels; there is no
paper. Please reset the sensor.
File Error 2 x 2 beeps
The memory is full. The printer prints
the message "File System full".
Delete unnecessary data or install
additional memory.
Unable to find file. The printer prints
the message "File Name Not
Found".
Use the "~X4" command to print all
files. Then check whether the files
exist and whether the names are
correct.
A file of the same name already
exists. The printer prints the message
"Duplicate Name”.
Change the name of the file and try
storing it again.