Printer setting and control 3.5 error alerts – GoDEX ZX1000i series User Manual

Page 33

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3

Printer Setting and Control

3.5 Error Alerts

In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD
screen and hear some beep signals. Please refer to below table for the error alerts.

Check ribbon

Operation Panel

Status

Type

Beeps

Description

Solution

Print Head Error 2 x 4 beeps

The printing
mechanism is not
correctly closed.

Open the print
mechanism and
close it again.

Print Head Error

None

High temperature
at the print head.

Once the print
head has cooled
down, the printer
switches to
standby mode.

No ribbon is
installed and the
printer displays an
error.

Make sure that
the printer is set to
direct thermal
printing mode.

The ribbon is
finished or the
label supply hub is
not mov ing.

Replace the
ribbon roll.

Media Error

2 x 3 beeps

OPERATION TOUCH PANEL

FEED BUTTON

POWER BUTTON

LCD TOUCH PANEL

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