Troubleshooting, Service – GoldenEar SuperSat Series User Manual

Page 13

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GoldenEar Technology

SuperSat Series Manual

13

HOME THEATER SYSTEM BASS MANAGEMENT SETTINGS: On your Home Theater receiver or A/V processor’s
Speaker Setup Menu, all channels using SuperSat speakers should be set to “Small.” See the chart below
for the recommended crossover settings for channels using the indicated SuperSat speaker model in the
specifi ed system confi guration.

Model

System

Confi guration Recommended Crossover Setting

SuperSat

3/3C

SuperCinema

3

120

Hz

SuperSat 50/50C

SuperCinema 50

100 Hz

SuperSat 60/60C

SuperCinema 60

100 Hz

SuperSat 50C/60C

TritonCinema Center

100–120 Hz*

SuperSat

3/50

Surround/Rear

120

Hz

* For maximum system playback levels select 120 Hz

SETTING CHANNEL LEVELS: On your receiver or A/V processor’s Speaker Level Calibration Menu, set each speaker

(channel) in the system to the same volume level. While you can get reasonable results doing this by ear, it is best

to use an inexpensive Sound Pressure (SPL) meter to get better channel to channel balance. Some new receivers
and processors have Auto Set Up functions that use a supplied microphone to set levels automatically.

Troubleshooting

If you experience any diffi culties with your SuperSat speakers, try the suggestions described below. If you are still
having problems, please consult your GoldenEar Technology Authorized Dealer for assistance.


1. Make sure all your system interconnects and power cords are solidly in place.

2. Check that no foreign objects or liquid has entered the speaker.

3. If no sound comes out or the sound is distorted in some way and you are sure the system is set up

properly, please bring the speaker to your GoldenEar Technology Authorized Dealer for assistance.

But make sure you Call First.

Service

Service and warranty work on your GoldenEar loudspeakers will normally be performed by your local GoldenEar

Technology dealer. If, however, you wish to return the speaker to us, please contact us fi rst, describing the

problem and requesting authorization as well as the location of the nearest factory service center.
Please note that the address given in this booklet is the address of our offi ce P.O. Box only. Under no

circumstances should products or parts be shipped to our offi ces or returned without contacting us fi rst and
obtaining return authorization.

GoldenEar Technology Offi ces

P.O. Box 141

Stevenson, Maryland 21153

Phone: 410-998-9134

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