SurgeX XR315 - Manual (Page 23)

23
7 Troubleshooting
Initial Check
Whenever power is applied to the XR315 the LCD display should be illuminated and should
show two lines of text as follows:
OFF or ON 120V 0A (or whatever the actual line voltage and load current are)
Power: 0W (or whatever the actual power calculation is)
If the first line of the display does not show “OFF” or “ON” the unit is in programming mode
and therefore the receptacles will not turn on. Turn the Select rotary encoder counter-clockwise
and then press the power button to get out of programming mode.
If the display is not illuminated, rotate the LCD Dimmer knob completely clockwise, or depress
the LCD Backlight pushbutton.
If the display is not illuminated (and the Dimmer knob is fully clockwise or the Backlight
pushbutton is depressed) and showing the above two lines of information, check that power is
actually being supplied to the unit and that the breaker on the rear panel adjacent to the power
cord has not tripped. If you are certain that power is being supplied to the unit, consult the
factory for assistance.
Unit will not power up from remote control connection
If you have performed initial checks as above and the unit will still not power up it could be
because the “down” input (terminal 2) is being held active all the time. Remove the terminal
block from the rear and check that the Up and Down signals are correct with a meter.
The front panel button will not work
Check whether the front panel button has been programmed to Delay or Disable. If it has been
programmed to Delay you must hold the button for one second before it will operate. If it has
been programmed to Disable, it will not operate at all.
The front panel button will not work if the Up & Down Inputs have been set to Latching or
5-30V dc. This is due to the fact that a latching type input will always over-ride a momentary
switch like the front panel button.
The unit powers up but will not power down
Check the remote control connections using a meter and also the programming of the Up &
Down Inputs. If Up & Down Inputs is set to Separate Up & Down and you are using a single
momentary switch the unit will power up but not power down.