Troubleshooting – Taser Axon-Body User Manual

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Troubleshooting

If you experience difficulty with your AXON body camera, first power the device down, and start it again.

If experiencing difficulty with the AXON Mobile application, power down the mobile device, turn the device back

on, and re-pair your smart device with the AXON body camera. See the AXON Mobile for Android Devices User

Manual or AXON Mobile for IOS Devices User Manual, as appropriate, for more information.

Reset Functioning

You might experience a reset while operating the AXON body camera. During a reset, the camera will shut down,

restart, and return to the mode (BUFFERING or EVENT) in which it was operating before the reset occurred.

If a reset occurs in BUFFERING mode, the camera will beep once while shutting down. The LED will go from

blinking green (BUFFERING mode) to blinking yellow, and then it will turn solid red. The LED will then cycle back

through solid red (booting). The camera will then beep once, and the LED will blink green (BUFFERING). This will

repeat until the AXON system is booted up.

If the reset occurs in the EVENT mode, the camera will beep once while shutting down. The LED will go from

blinking red (EVENT mode) to blinking yellow, and then it will turn solid red. The LED will then cycle back through

solid red (booting). The camera will then beep once, and the LED will blink green (BUFFERING) and then blink

red (EVENT). This will repeat until the camera is booted up.

Customer Service

Visit www.TASER.com and view the Support options.

Warranty Policy

TASER International warranty provisions are applicable on all AXON body system products. See TASER International’s

website, www.TASER.com, for detailed warranty information.

Warnings

For a full list of the warning associated with this product, see www.TASER.com.

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