General information, Product identification general information – Desa PG15EA User Manual

Page 4

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PRODUCT

IDENTIFICATION

GENERAL INFORMATION

ARRANGEMENT OF MANUAL

This manual contains information and service

procedures to assist the service technician in

understanding and correcting problems on DESA

Heating Products Umbrella Stand and Electric

Foot Warmer. The first section of the manual

contains basic information concerning the op-

eration of the different components in the heater.

This information should be reviewed by service

personnel to provide a basic understanding of how

the components function in the working system.

The Troubleshooting section of this manual is

intended to provide a quick reference concerning

conditions which result in customer complaints.

These procedures will help the service technician

quickly diagnose a malfunctioning heater. The

illustrations in this manual may not necessarily

depict the actual heater model and are intended

for reference ONLY.

TECHNICAL SERVICE DEPARTMENT

The Technical Service Department, located

in Bowling Green, Kentucky, is committed to

assisting our Authorized Service Centers to in-

crease their service knowledge so that they can

provide prompt, efficient service. This Service

Manual covers the majority of problems that are

associated with the heaters. However, as with

any product, certain problems can arise which

have not been covered. If such problems arise,

please call the Technical Service Departmentʼs

number, 1-866-672-6040 or visit our website at

www.desatech.com

, to address these technical

problem areas. If you need assistance for ordering

parts, billing questions, etc. you should contact

1-866-672-6040.

SERVICE PREPARATION

A clean work area at the start of each job is essen-

tial for efficient service work. Heaters which are

extremely dirty should be cleaned prior to service.

Cleaning will occasionally uncover the problem

area. Tools needed for the job should be obtained

before work is started. Delays resulting from locat-

ing tools result in lost time and wages.
Use caution and common sense when working on

a heater. Always remember that electrical parts can

result in potential shock. Heater parts are hot dur-

ing operation, which could result in burns.

TOOLS REQUIRED

In addition to common hand tools, the service

shop should have the following tools and instru-

ments for proper repairing of the heaters. These

instruments will be referred to throughout this

manual.
INSTRUMENT

RANGE

1/4" Nut Driver

N/A

3/16" Nut Driver

N/A

11/32" Nut Driver

N/A

1/8" Allen Wrench

N/A

3/4" Open end wrench N/A
Torque Wrench

N/A

Multimeter*

0-250 VAC/0-200 Ohm

*Available at most electronic stores.

Multimeter

Body

Lighted
On/Off
Switch

Power Cord

Thumb
Screw

Warm
Air
Exhaust

Air Intake
(opening
to bottom
of warmer)

Tip
Switch

Push
Rod

Access to
Thermal
Limit Switch

Figure 3 - Umbrella Stand Warmer

Air Intakes

(Bottom

View)

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