DeLonghi EC330 - Manual (Page 10)

Coffee Maker 10
PROBLEM POSSIBLE CAUSES SOLUTION
Problem solving
Espresso coffee no longer
comes out. • Lack of water in the tank.
• The holes in the filter
holder are blocked.
• The outlet of the espres-
so boiler is blocked.
• The tank is badly inserted
and the valve at the bot-
tom is not open.
• Fill the water tank.
• Clean the holes in the
spouts.
• Clean as indicated in
the “Cleaning the
espresso boiler outlet”
section.
• Press the tank lightly so
as to open the valve at
the bottom.
Espresso coffee drips from
the edges of the filter
holder, instead of from its
holes. • The filter holder is badly
inserted.
• The gasket of the espres-
so boiler has lost elastici-
ty.
• The holes in the filter
holder are blocked.
• Attach the filter holder
correctly by rotating
firmly as far as it will go.
• Have the espresso boil-
er gasket replaced at an
Service Centre
• Clean the holes in the
filter holder.
The espresso coffee is
cold. • The ‘OK’ pilot light was not
on when the coffee deliv-
ery switch was pressed.
• The preheating was not
carried out.
• The cups were not pre-
heated.
• Wait until the OK pilot
light comes on.
• Carry out the preheat-
ing as indicated in the
“Preheating the coffee
unit” section.
• Preheat the cups by
rinsing them in hot
water.
The pump is too noisy. • The water tank is empty.
• The tank is inserted
wrongly and the valve at
the bottom is not open.
• Fill the water tank
• Press the tank lightly to
open the valve at the
bottom.
The coffee crema is light-
coloured (the coffee comes
out quickly from the
spout). • The ground coffee has
not been pressed enough.
• The quantity of ground
coffee is scarce.
• The coffee is not ground
finely enough.
• Tamper the ground cof-
fee down more.
• Increase the quantity of
coffee.
• Only use coffee specifi-
cally ground for espres-
so coffee machines.