Reporting safety defects, Reporting safety defects to saturn, Reporting safety – Saturn 2009 ASTRA User Manual
Page 300: Defects, To the united states government, Defects to the canadian government, Defects to saturn
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could
cause a crash or could cause
injury or death, you should
immediately inform the
National Highway Traffic Safety
Administration (NHTSA), in
addition to notifying Saturn
Corporation.
If NHTSA receives similar
complaints, it could open an
investigation, and if it finds that
a safety defect exists in a
group of vehicles, it could order
a recall and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
retailer or Saturn Corporation.
To contact NHTSA, call the
Vehicle Safety Hotline toll-free
at 1-888-327-4236
(TTY: 1-800-424-9153); go to
Safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other
information about motor vehicle
safety from Safercar.gov.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that your vehicle has
a safety defect, notify Transport
Canada immediately, in addition to
notifying General Motors of
Canada Limited. Call them at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects
to Saturn
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, please notify Saturn.
Call 1-800-553-6000, or write:
Saturn Corporation
100 Saturn Parkway
Mail Drop 371-999-S24
Spring Hill, TN 37174-1500
In Canada, call 1-800-263-1999,
or write:
Saturn Customer Communication
Centre
General Motors of Canada Limited
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
12-14
Customer Information