Chapter 5 troubleshooting – Dukane 220E User Manual

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Chapter 5 Troubleshooting

If none of the suggested solutions solves the
problem, call your dealer or your service center.

Problem 1: No picture from the Camera.

Solution -

1: Wait a few seconds, press desired source selector again.
2: Press a different source, then press-desired source again.
3: Check if the power is turned on. (Pilot Light On?)
4: Make sure the document or object is positioned under the camera.

Problem 2: Cannot Focus, camera will not focus properly.

Solution - To properly focus: Move Camera head further away from object.

focus and then zoom out to desired distance.

Problem 3: Image is too bright or dark. Can not see desired part of the image because
it is too bright or dark.

Solution – Adjust the BRT+/- Control Button on the remote control.


* The updated information will be regularly released on the Dukane web site, please

visit our web site http://www.dukcorp.com/av.

5. If in USB operation disconnect and then reconnect the USB Cable

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