Thrustmaster TH8 RS Shifter - Manual (Page 14)

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TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click
Technical Support. From there you will be able to access various utilities (Frequently Asked
Questions (FAQ), the latest versions of drivers and software) that may help to resolve your problem.
If the problem persists, you can contact the Thrustmaster products technical support service
(“Technical Support”):
By email:
In order to take advantage of technical support by email, you must first register online. The
information you provide will help the agents to resolve your problem more quickly. Click
Registration on the left-hand side of the Technical Support page and follow the on-screen
instructions. If you have already registered, fill in the Username and Password fields and then click
Login.
By telephone (if you do not have Internet access):
United Kingdom
08450800942
Charged at local rate
Monday to Saturday from 8 a.m. to 7 p.m.
United States
1-866-889-5036
Free
Monday to Friday from 9 a.m. to 8 p.m.
Saturday from 8 a.m. to 2 p.m.
(Eastern Standard Time)
Monday to Friday from 6 a.m. to 5 p.m.
Saturday from 5 a.m. to 11 a.m.
(Pacific Standard Time)
Canada
1-866-889-2181
Free
Monday to Friday from 9 a.m. to 8 p.m.
Saturday from 8 a.m. to 2 p.m.
(Eastern Standard Time)
Monday to Friday from 6 a.m. to 5 p.m.
Saturday from 5 a.m. to 11 a.m.
(Pacific Standard Time)
Denmark
80887690
Free
Monday to Saturday from 9 a.m. to 8 p.m.
(English)
Sweden
0200884567
Free
Monday to Saturday from 9 a.m. to 8 p.m.
(English)
Finland
0800 913060
Free
Monday to Saturday from 10 a.m. to 9 p.m.
(English)
Hours of operation and telephone numbers are subject to change. Please visit http://ts.thrustmaster.com for the most
up-to-date Technical Support contact information.
WARRANTY INFORMATION
Worldwide, Guillemot Corporation S.A. (“Guillemot”) warrants to the consumer that this
Thrustmaster product will be free from material defects and manufacturing flaws for a period of two
(2) years from the original date of purchase. Should the product appear to be defective during the
warranty period, immediately contact Technical Support, who will indicate the procedure to follow. If
the defect is confirmed, the product must be returned to its place of purchase (or any other location
indicated by Technical Support).
Within the context of this warranty, the consumer’s defective product will, at Technical Support’s
option, be either repaired or replaced. Where authorized by applicable law, the full liability of
Guillemot and its subsidiaries (including for indirect damages) is limited to the repair or replacement
of the Thrustmaster product. The consumer’s legal rights with respect to legislation applicable to the
sale of consumer goods are not affected by this warranty.