Troubleshooting, Cleaning and maintenance – Desa V42V-A User Manual

Page 25

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111906-01F

5

PILOT AND bURNERS

• Remove ember material before cleaning burners and replace

when cleaning is complete.

• Burner and controls should be cleaned with compressed air to

remove dust, dirt, or lint.

• Use a vacuum cleaner or small, soft bristled brush to remove

excess dust, dirt, or lint.

LOGS

• If you remove logs for cleaning, refer to Installing Logs, Lava

Rock, and Glowing Embers, page 20, to properly replace logs.

• Use a vacuum cleaner to remove any carbon buildup on logs.

• Replace log(s) if broken. See Replacement Parts on page 28.

• Replace ember material periodically as needed. See Replacement

Parts on page 28.

cLEANING AND

MAINTENANcE

Continued

TROUBLEShOOTING

Note:

All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before ser-

vicing. Only a qualified service person should service

and repair heater.

CAUtION: Never use a wire, needle, or similar object

to clean pilot. This can damage pilot unit.

POSSIBLE CAUSE

1. Ignitor electrode not connected to ignitor

cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable

5. Bad piezo ignitor

6. Ignitor electrode broken

7. Ignitor electrode positioned wrong

1. Gas supply turned off or equipment

shutoff valve closed

2. Gas control knob not in PILOT posi-

tion

3. Gas control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. Depleted gas supply (propane/LP models

only)

6. Pilot is clogged

7. Gas regulator setting is not correct

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Tighten nut holding piezo ignitor. Nut is

located behind the mounting bracket

4. Replace ignitor cable

5. Replace piezo ignitor

6. Replace pilot assembly

7. Replace pilot assembly

1. Turn on gas supply or open equipment

shutoff valve

2. Turn gas control knob to PILOT posi-

tion

3. Press in gas control knob while in PILOT

position

4. Continue holding down control knob.

Repeat igniting operation until air is

removed

5. Contact local propane/LP gas company

6. Clean pilot (see Cleaning and Mainte-

nance, page 24) or replace pilot assembly

7. Replace gas control

ObSERVED PRObLEM

When ignitor button is pressed, there is no

spark at pilot

When ignitor button is pressed, there is spark

at pilot but no ignition

VENTING SYSTEM

Conduct annual inspection of the venting system following these

guidelines:
1. Check areas of venting system that are exposed to the weather

for corrosion (rust spots or streaks and, in extreme cases, holes).

Have these items replaced immediately by a qualified service

person.

2. Remove the vent cap and shine a flashlight into the vent. Re-

move any foreign material.

3. Check for evidence of excessive condensation. Continuous

condensation can cause corrosion of caps, pipes, and fittings

and can be caused by having excessive lateral runs, too many

elbows, or exterior portions of the system being exposed to

cold weather.

4. Inspect joints to verify that no pipe section or fitting has been

disturbed and loosened. Check mechanical supports such as

wall straps for rigidity.

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