Canon SELPHY CP740 - Manual (Page 45)

45
Appendices
Troubleshooting Tasks and Index Next Back
Return to Cover Page Getting Ready Printing Overview
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Printing from Cameras
• Recheck the camera and printer connection status.
• Does the firmware of the Canon-brand camera support the
printer?
• Does the camera battery have a sufficient charge?
Replace the battery with a fully charged or new battery, or use
the compact power adapter for the camera.
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Printing from Computers
• Did you install the printer driver according to the correct
procedures?
• Is the printer connected directly to a port on the computer with
the USB cable?
The printer may not operate correctly if it is connected to a USB
hub.
• A USB cable for connecting the printer to a computer is not
supplied with the product. Please use a commercially available
USB cable.
Problems Exclusive to Windows
• Is the printer set to offline?
Right-click the printer icon and cancel the offline setting.
Problems Exclusive to Macintosh
• Is the printer registered on the Printer List?
Q
Image Does Not Appear When Memory Is Inserted
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Is the memory card inserted all the way into the correct slot with the
label facing up?
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Do the images conform to the Design rule for Camera File system?
Q
Cannot Print a Particular Image
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Image data may be corrupted.
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Only JPEG images can be printed.
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Images larger than 8,000 x 6,000 pixels cannot be printed.
Q
Cannot Print the Date Imprint
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Printing from Memory Cards
• Set a date imprint option with the printer’s Date button.
• If you are using DPOF settings, the date imprint settings are
configured on the camera.
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Printing from Cameras or Mobile Telephones
• Date imprint settings are configured on those devices not the printer.
Q
Cannot Configure the Selected Mode, Print Layout, Date
Imprint and Number of Prints
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Some options cannot be selected or may not be available depending
on the selected combination of mode, print layout, date imprint and
number of prints.
Q
Cannot Print Cleanly
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Is the ink sheet or paper dirty?
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Is dirt lodged within the printer?
Use the supplied cleaner to remove the dirt.
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Has condensation formed within the printer?
Leave it to dry at room temperature for some time.
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Is it placed near a device with a strong electromagnetic or magnetic
field?
Set it at least one meter (3 ft.) apart.