I forgot my encryption key – D-Link DI-624 User Manual

Page 60

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Troubleshooting

6. Why can’t I get a wireless connection? (continued)

Turn off your DI-624 and the client. Turn the DI-624 back on again, and then turn

on the client.

Check that the LED indicators are indicating normal activity. If not, check that the

AC power and Ethernet cables are firmly connected.

Make sure that all devices are set to Infrastructure mode.

Check that the IP Address, subnet mask, gateway and DNS settings are cor-

rectly entered for the network.

If you are using 2.4GHz cordless phones, X-10 equipment or other home security

systems, ceiling fans, and lights, your wireless connection will degrade dramati-

cally or drop altogether. Try changing the Channel on your DI-624, and on all the

devices in your network to avoid interference.

Keep your product away (at least 3-6 feet) from electrical devices that generate

RF noise, like microwaves, monitors, electric motors, etc.

7. I forgot my encryption key.

Reset the DI-624 to its factory default settings and restore the other devices on

your network to their default settings. You may do this by pressing the Reset
button on the back of the unit. You will lose the current configuration settings.

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