Replacement parts, Specifications, Service hints – Desa V)V36EN User Manual

Page 30: Technical service

Advertising
background image

108862-01C

For more information, visit www.desatech.com

For more information, visit www.desatech.com

30

SPECIFICATIONS

(V)V36EN Series

(V)V42EN Series

(V)V36EP Series

(V)V42EP Series

Btu

22,000/31,000 Btu/hr

25,000/35,000 Btu/hr

21,000/30,000 Btu/hr

23,000/33,000 Btu/hr

Gas Type

Natural

Natural

Propane/LP

Propane/LP

Ignition

Electronic

Electronic

Electronic

Electronic

Manifold Pressure

3.5" w.c.

3.5" w.c.

10.0" w.c.

10.0" w.c.

Minimum Inlet Supply Pressure

5.5" w.c.

5.5" w.c.

11.0" w.c.

11.0" w.c.

Dimension, Inches/mm (HxWxD)

Fireplace (Actual size of
firebox. Measurements do not

36" x 41" x 21

1

/

8

"

40" x 48" x 23

1

/

2

"

36" x 41" x 21

1

/

8

"

40" x 48" x 23

1

/

2

"

include nailing flanges or

914 x 1041 x 537 mm 1016 x 1219 x 599 mm 914 x 1041 x 537 mm 1016 x 1219 x 599 mm

standoffs).

Carton

38" x 44" x 22"

41" x 51" x 24"

38" x 44" x 22"

41" x 51" x 24"

965 x 1118 x 559 mm 1041 x 1295 x 610 mm 965 x 1118 x 559 mm 1041 x 1295 x 610 mm

Weight, lbs/kg*

Fireplace

120 lbs/55 kg

145 lbs/55 kg

120 lbs/55 kg

145 lbs/55 kg

Shipping

123 lbs/56 kg

148 lbs/56 kg

123 lbs/56 kg

148 lbs/56 kg

*For refractory lined models add 60 pounds for 36" models and 70 pounds for 42" models.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• fireplace will not produce specified heat

• propane/LP gas supply might be low (propane/LP units only)

You may feel your gas pressure is too low. If so, contact your local
gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA International’s Customer
Service Department at 1-866-672-6040. When calling, please have
your model and serial numbers of your heater ready.

You can also visit DESA International’s technical service web site
at

www.desatech.com

.

REPLACEMENT PARTS

Note:

Use only original replacement parts. This will protect your

warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply
original replacement part(s), call DESA International’s Customer
Service Department at 1-866-672-6040.

When calling DESA International, have ready

• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized retailers of this product. If they can not
supply original replacement part(s), call DESA International at
1-866-672-6040 for referral information.

When calling DESA International, have ready

• model number of your fireplace
• the replacement part number

REPLACEMENT PARTS
SPECIFICATIONS
SERVICE HINTS
TECHNICAL SERVICE

Advertising