DirecTV HD DVR - Manual (Page 63)

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Make Sure You Keep...
Please keep your receipt or other document showing proof of acquisition. Attach it to this User Guide and keep both nearby.
Also keep the original box and packing material in case you need to return your product.
Before Requesting Repair Service...
Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care.
To Get Warranty Service...
Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-
800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to
be returned for service or exchanged, you will receive a return authorization number. The representative will give you complete
shipping details.
To Get Out-of-Warranty Service...
To obtain out-of- warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs
for repair or replacement of out-of- warranty products.
ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS
LIMITED WARRANTY.
WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS
EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES,
AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN
THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT
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