Troubleshooting, Continued – Desa K42EN User Manual

Page 28

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28

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the

gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

POSSIBLE CAUSE

1. Metal expanding while heating or con-

tracting while cooling

1. Residues from manufacturing processes

and logs curing

1. Gas leak. See Warning statement at

top of page

2. Control valve defective

1. Foreign matter between control valve

and burner

2. Gas leak. See Warning statement at

top of page

1. Flame impingement on logs

2. Debris around burner air mixer

1. Improper log placement

2. Air holes at burner inlet blocked

3. Burner flame holes blocked
4. Improper venting or excessive blockage

5. Excessive amounts of embers and pan

material

OBSERVED PROBLEM

Fireplace produces a clicking/ticking noise
just after burner is lit or shut off

Slight smoke or odor during initial operation

Gas odor even when control knob is in OFF
position

Gas odor during combustion

Glass soots

Dark residue on logs or inside of fireplace

REMEDY

1. This is common with most fireplaces. If

noise is excessive, contact qualified ser-
vice person

1. Problem will stop after a few hours of

operation

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 19 and 20)

2. Replace control valve

1. Take apart gas tubing and remove for-

eign matter

2. Locate and correct all leaks (see Check-

ing Gas Connections, pages 19 and 20)

1. Adjust the log set so that the flame does

not excessively impinge on it

2. Inspect the opening at the base of the

burner to see that it is NOT packed with
any type of material

1. Properly locate logs (see log placement

sections on page 22)

2. Clean out air holes at burner inlets. Pe-

riodically repeat as needed

3. Remove blockage
4. Have the vent system inspected, includ-

ing the termination cap. Remove any
restrictions or obstruction

5. Clear excess embers until a minimum

gap of 1/2" remains under the grate

TROUBLESHOOTING

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