Problem possible causes solution – DeLonghi EC155 User Manual

Page 10

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11

No milk froth is formed when
making cappuccino

• Milk not cold enough.

• Cappuccino frother is dirty.

• Always use skim milk at refrigerator

temperature.

• Thoroughly clean the holes in the

cappuccino frother in particular
those indicated in figure 21.

PROBLEM

POSSIBLE CAUSES

SOLUTION

No espresso coffee is
delivered

• No water in the tank.
• The holes in the filter holder spouts

are blocked.

• The espresso boiler outlet is blocked.

• The filter is blocked.

• The tank is incorrectly inserted and

the valve on the bottom is not open.

The espresso coffee drips
from the edges of the filter
holder rather than the holes

• The filter holder is inserted incorrectly.

• The espresso boiler gasket has lost

elasticity.

• The holes in the filter holder spouts

are blocked.

• Attach the filter holder correctly and

rotate firmly as far as it will go.

• Have the espresso boiler gasket

replaced at a service center.

• Clean the spout holes.

The espresso coffee is cold

• The espresso OK indicator light was

not on when the coffee switch was
pressed.

• No preheating performed.

• The cups were not preheated.

• Wait until the espresso OK indicator

light comes on.

• Preheat as described in the

paragraph "Preheating the espresso
coffee unit".

• Preheat the cups.

The pump is excessively noisy

• The water tank is empty.
• The tank is incorrectly inserted and

the valve on the bottom is not open.

• Refill the tank.

• Press the tank down lightly to open

the valve on the bottom.

• Fill the tank with water.
• Clean the spout holes.

• Clean as described in the chapter

"Cleaning the boiler outlet".

• Clean as described in the section

"Cleaning the filter".

• Press the tank down lightly to open

the valve on the bottom.

The coffee froth is too
light (delivered from the
spout too fast)

• The ground coffee is not pressed

down firmly enough.

• There is not enough ground coffee.

• The ground coffee is too coarse.

• Incorrect type of ground coffee.

• Press the ground coffee down more

firmly (fig.5).

• Increase the quantity of ground

coffee.

• Use ground coffee for espresso

coffee machines only.

• Change the type of ground coffee.

The coffee froth is too dark
(delivered from the spout too
slowly)

• The ground coffee is pressed down

too firmly.

• There is too much ground coffee.

• The espresso boiler outlet is blocked.

• The filter is blocked.

• The ground coffee is too fine.

• The coffee is damp or ground too

fine.

• Incorrect type of ground coffee.

• Press the coffee down less firmly (fig.

6).

• Reduce the quantity of ground coffee.

• Clean as described in the chapter

"Cleaning the espresso boiler outlet".

• Clean as described in the section

"Cleaning the filter".

• Use ground coffee for espresso coffee

machines only.

• Use only ground coffee for espresso

coffee machines. Make sure it is not
damp.

• Change the type of ground coffee.

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