Service publications, Replacement parts – Desa VN2800BTC User Manual

Page 27

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SERVICE

PUBLICATIONS

You can purchase service manual from the address listed on the back page of this
manual. Send a check for $5.00 payable to DESA International.

REPLACEMENT

PARTS

Note:

Use only original replacement parts. This will protect your warranty cover-

age for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement
part(s), call DESA International’s Technical Service Department at 1-800-323-5190.

When calling DESA International, have ready

• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date

Usually, we will ask you to return the defective part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement
part(s), call DESA International’s Parts Department at 1-800-972-7879 for referral
information.

When calling DESA International, have ready

• model number of your heater
• the replacement part number

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