Service publications, Replacement parts – Desa VN2800BTC User Manual
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SERVICE
PUBLICATIONS
You can purchase service manual from the address listed on the back page of this
manual. Send a check for $5.00 payable to DESA International.
REPLACEMENT
PARTS
Note:
Use only original replacement parts. This will protect your warranty cover-
age for parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement
part(s), call DESA International’s Technical Service Department at 1-800-323-5190.
When calling DESA International, have ready
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date
Usually, we will ask you to return the defective part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement
part(s), call DESA International’s Parts Department at 1-800-972-7879 for referral
information.
When calling DESA International, have ready
• model number of your heater
• the replacement part number