Electric pole trimmer, Troubleshooting, Servicing pole trimmer – Desa 110946-01 User Manual

Page 8: Repair service, Technical service, Replacement parts and accessories

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110939

ELECTRIC POLE TRIMMER

®

For more information, visit www.desatech.com

TROUBLESHOOTING

OBSERVED FAULT

Motor does not run when you squeeze trig-
ger lever

Motor runs, but cutting blades do not move

Pole Trimmer smokes during operation

POSSIBLE CAUSE

1. Trigger lock button not pressed to release

trigger lever

2. Extension cord connection is loose
3. Household circuit breaker is tripped or

open line fuse

4. Bad motor brushes
5. Open wiring on Pole Trimmer

Pole Trimmer damaged. Do not use Pole
Trimmer

Pole Trimmer damaged. Do not use Pole
Trimmer

REMEDY

1. Push lock button forward and squeeze

trigger lever (see Starting the Pole Trim-
mer,
page 5)

2. Check cord connections
3. Check circuit breaker or line fuse

4. Call for Technical Service
5. Call for Technical Service

Call for Technical Service

Call for Technical Service

Note:

For additional help, visit our

technical service web site at
www.desatech.com.

WARNING: Unplug Pole Trimmer from power source before servicing.

Severe injury or death could occur from fire, electrical shock, or body
contact with moving blades.

SERVICING POLE
TRIMMER

The Pole Trimmer is a double-insulated
tool. When servicing this tool, only use
identical replacement parts. Have damaged
parts properly repaired or replaced by an
Authorized Service Center.

The cutter blades are made of a high quality
hardened steel. With normal use, the blades
should not require sharpening for the life of
the tool. However, in the event that the
cutter blade hits a hard object such as a wire
fence or a brick or masonry structure, the
cutter blade may become damaged. In this
case, replace the cutter blade assembly by
an Authorized Service Center. Contact our
Technical Service Department at 1-800-
858-8501 for the nearest Authorized
Service Center.

REPAIR SERVICE

Note:

Only use original replacement parts.

This will protect your warranty coverage for
parts replaced under warranty.

Each Authorized Service Center is indepen-
dently owned and operated.

WARRANTY SERVICE

If product requires warranty service, return it
to nearest Authorized Service Center. You
must show proof of purchase. If faulty mate-
rials or workmanship caused damage, we
will repair or replace product without charge.

Note:

Normal wear, misuse, abuse, neglect,

or accidental damage is not covered under
warranty.

NON-WARRANTY SERVICE

If product requires service, return it to near-
est Authorized Service Center. Repairs will
be billed to you at regular repair list prices.

For additional Service Center or warranty
information, call 1-800-858-8501 or visit
our Technical Service web site at
www.desatech.com.

TECHNICAL
SERVICE

You may have further questions about as-
sembling, operating, or maintaining this
product. If so, you can visit our Technical
Service web site at www.desatech.com
or contact our Technical Service Depart-
ment at 1-800-858-8501 (English Only).
You may also write to:

DESA Specialty Products™
P.O. Box 90004
Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products

When contacting DESA Specialty Prod-
ucts™, have ready
• Your Name
• Your Address
• Your Phone Number
• Model Number of Product
• Date of Purchase (Include copy of receipt

for written requests).

REPLACEMENT
PARTS AND
ACCESSORIES

For original replacement parts and accesso-
ries, contact your nearest Authorized Dealer
or Authorized Service Center for this prod-
uct. If they can not supply the part or acces-
sory, contact your nearest Parts Central listed
on page 9. Each Authorized Dealer, Autho-

rized Service Center, and Parts Central is
independently owned and operated.

See pages 10 and 11 for an Illustrated Parts List.

If you need additional referral information,
contact our Technical Service Department
(see Technical Service).

In Canada call 1-800-561-3372 for parts
information.

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