4 limited warranty, Limited warranty – DCS none User Manual

Page 17

Advertising
background image

dCS Scarlatti Clock User Manual

Software Issue 1.0x

June 2008



Filename: Scarlatti Clock Manual v1_0x.doc

Page 17

English version

Limited Warranty

General

dCS warrants this product against defects in materials and workmanship for a period of 3 years from
the date the unit was originally shipped from dCS. During the warranty period, dCS will repair or, at our
absolute discretion, replace a faulty product. Warranty repairs must only be carried out by dCS or our
authorised service agents. Please contact your dealer if your unit requires service.

Your dealer should have completed on your behalf an Owner Registration form at the time of sale
and returned it to dCS. On receipt of the Owner Registration form, dCS will add your contact details to
our customer database. dCS will use this information for warranty purposes only, we will not contact
you directly for reasons relating to sales and marketing.

This warranty applies to the original owner.

Warranty Exclusions

The Warranty does not cover wear and tear.

The Warranty on this product will be void if:

• the product is misused in any way.

• any unauthorised modifications or repairs are carried out.

• the product is not used in accordance with the Operating Conditions stated in this manual.

• the product is serviced or repaired other than by dCS or our authorised service agents.

• the product is operated without a mains earth (or ground) connection.

• the unit is returned inadequately packed.

dCS reserve the right to apply a service charge if a product returned for warranty repair is found to be
operating correctly, or if a product is returned without a returns number being issued.

This warranty covers parts and labour only, it does not cover shipping charges or tax/duty.

Our dealers or distributors are NOT authorised to extend the terms of this warranty, dCS cannot accept
responsibility for any attempt to do so.

Products re-sold by dCS on a “used” basis may be subject to reduced warranty terms.

Obtaining Service

Should you encounter a problem, contact your authorised dCS dealer for advice, quoting the model,
the full serial number, software version number, and giving a detailed description of the fault. Your
dealer will advise you fully on actions that need to be taken. When returning a unit, the original
packaging should be used to avoid transit damage. Replacement packaging sets may be purchased
from dCS.

During the Warranty period, there will normally be no charge for parts or labour.

Operating Conditions

• The supply voltage must remain within +/-10% of the A.C. voltage specified on the back panel.

• The supply frequency must be in the range 49Hz to 62Hz.
• Ambient temperature range: 0°C (32°F) to 40°C (104°F), non-condensing.

• Do not install the unit near heat sources such as radiators, air ducts, power amplifiers or direct

strong sunlight.

• If in doubt, the easy test is – the unit is happy to work anywhere a human is.

Advertising