Troubleshooting, Error codes, Xd1215 operation – Dual XD1215 User Manual

Page 9

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XD1215 OPERATION

Troubleshooting

Problem

Cause

Action

Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage

Check connections for proper voltage
(11~16VDC)

Black wire not connected

Check connection to ground

Fuse blown

Replace fuse

Speaker wires not connected

Check connections at speakers

One or more speaker wires touching each
other or touching chassis ground

Insulate all bare speaker wires from
each other and chassis ground

Yellow or red wire touching chassis ground

Check for pinched wire

Speaker wires touching chassis ground

Check for pinched wire

Incorrect fuse rating

Use fuse with correct rating

Unit is not mounted correctly or backstrap is
not secure

CD mechanism position out of alignment

CD transit screws still in place

Check mounting sleeve and backstrap
support

Physical defect in media (CD, CD-R or CD-RW)

Check media for scratches
Press EJECT for 3 seconds to reset
CD mechanism position
Remove 2 transit screws located on top
of the unit.

Unit will not turn on

(no power)

Unit has power

(but no sound)

Unit blows fuses

Excessive skipping

Unit will not accept

a disc

Error Codes

Error Code

Cause

Action

ER-1 appears on display

Disc error

Press eject or RESET

ER-2 appears on display

Mechanism error

Press eject or RESET

ER-3 appears on display

Servo error or disc is in upside down

Press eject or RESET

NOTE:
If you should require additional information or have any performance related questions,
please visit our website at www.dualav.com or contact us by one of the following methods:

Call us toll-free at 1-866-382-5476
E-mail us at [email protected]

Do not return the unit to the retailer.

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