Storage, Technical service, Replacement parts and accessories – Desa 11174-01 User Manual

Page 18: Repair service

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www.desatech.com

STORAGE

If storing saw for more than 30 days, follow steps below.
1. Drain oil tank after each use.
2. Remove and clean guide bar and chain. Clean

guide bar and chain by soaking in petroleum

based solvent or mild soap and water mixture.

3. Dry guide bar and chain.
4. Place chain in container filled with oil. This will

prevent rust.

5. Wipe a thin coating of oil over surface of guide bar.
6. Wipe off outside of saw body. Do this with soft cloth

dampened with a mild soap and water mixture.

7. Store chain saw

• in a high or locked place, out of children’s reach

• in a dry place

• in a carrying case or with scabbard over guide bar

TECHNICAL SERVICE

You may have further questions about assembling,

operating, or maintaining this product. If so, you

can visit our Technical Service web site at

www.

desatech.com or contact our Technical Service

Department at 1-800-858-8501 (English Only). You

may also write to:
DESA Specialty Products™

ATTN: Technical Service Specialty Products

P.O. Box 90004

Bowling Green, KY 42102-9004
When contacting DESA Specialty Products™, have

ready
• Your Name
• Your Address
• Your Phone Number
• Model Number of Product
• Date of Purchase (Include copy of receipt for writ-

ten requests).

WARNING: Use only replacement parts

and accessories described in this manual.

Use of other parts or accessories could

damage saw or injure operator.

REPLACEMENT PARTS

AND ACCESSORIES

For original replacement parts and accessories, con-

tact your nearest Authorized Dealer or Authorized

Service Center for this product. If they can not sup-

ply the part or accessory, contact your nearest Parts

Central listed on page 59. Each Authorized Dealer,

Authorized Service Center, and Parts Central is

independently owned and operated.
See pages 60 through 63 for an Illustrated Parts List.
If you need additional referral information, contact our

Technical Service Department (see Technical Service).
In Canada call 1-800-561-3372 for parts information.

REPAIR SERVICE

Note: Only use original replacement parts. This will

protect your warranty coverage for parts replaced

under warranty.
Each Authorized Service Center is independently

owned and operated.

WARRANTY SERVICE

If product requires warranty service, return it to nearest

Authorized Service Center. You must show proof of

purchase. If faulty materials or workmanship caused

damage, we will repair or replace product without

charge.

Note: Normal wear, misuse, abuse, neglect, or

accidental damage is not covered under warranty.

NON-WARRANTY SERVICE

If product requires service, return it to nearest Autho-

rized Service Center. Repairs will be billed to you at

regular repair list prices.
For additional Service Center or warranty informa-

tion, call 1-800-858-8501 or visit our Technical

Service web site at

www.desatech.com.

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