D-Link DKVM-8E - Manual (Page 25)

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Trouble Shooting
General Problems
Q: The OSD menu does not display a “
☼
“ on a channel
where a computer is connected and powered up.
What do I do?
A: ˙DKVM-8E will updated “
☼
“ every 2 seconds. Using
hot key to access the OSD menu again and it
should have re-detected all the active channels.
Q: When cascading the MASTER unit does not see the
slave unit(s).
A: ˙Refer to the Installation section for information on
how to properly connect the daisy-chain cable.
˙ Make sure the daisy-chain cable that you are using
is right. Using any other cable will not guarantee
proper operation or video quality.
˙ Reset the all slave unit first and then reset master
unit to get the lost slave unit.
˙ Although a power supply is not necessary to make
the slave unit work, try adding a power supply.