Viante CAF-20K Filter Kettle - Manual (Page 8)

KT43960 MUK Rev 2 02/13
Your standard one year guarantee is extended for an
additional 12 months when you register the product within
28 days of purchase with Viante. If you do not register the
product with Viante within 28 days, your product is guar-
anteed for 1 year. To validate your 2 year guarantee register
with us online at
www.vianteusa.com
Or call our customer registration line
Tel: 1-800-339-6544
N.B. Each qualifying product needs to be registered with
Viante individually.
Please note that the 2 year guarantee is only available in
the UK and Ireland. Please refer to the one year guarantee
for more information.
It is important to retain the retailer’s receipt as proof of
purchase. Staple your receipt to this back cover for future
reference.
Please quote the following information if the product
develops a fault. These numbers can be found on the base
of the product.
Model no.
Serial no.
All Viante products are individually tested before leaving
the factory. In the unlikely event of any appliance proving
to be faulty within 28 days of purchase, it should be re-
turned to the place of purchase for it to be replaced.
If the fault develops after 28 days and within 12 months of
original purchase, you should contact the Helpline number
quoting Model number and Serial number on the product,
or write to Viante at the address shown.
You may be asked to return a copy of proof of purchase.
Subject to the exclusions set out below (see Exclusions),
the faulty appliance will then be repaired or replaced as
appropriate and dispatched usually within 7 working days
of receipt.
If, for any reason, this item is replaced or repaired during
the 1 year guarantee period, the guarantee on the new
item will be calculated from original purchase date.
Therefore it is vital to retain your original till receipt or
invoice to indicate the date of initial purchase.
To qualify for the 1 year guarantee, the appliance must
have been used according to the instructions supplied.
For example, crumb trays should have been emptied
regularly.
Viante shall not be liable to replace or repair the goods un-
der the terms of the guarantee where:
1 The fault has been caused or is attributable to accidental
use, misuse, negligent use or used contrary to the
manufacturer’s recommendations or where the fault has
been caused by power surges or damage caused in
transit.
2 The appliance has been used on a voltage supply other
than that stamped on the products.
3 Repairs have been attempted by persons other than our
service staff (or authorised dealer).
4 The appliance has been used for hire purposes or non
domestic use.
5 The appliance is second hand.
6 Viante reserves the right not to carry out any type of serv-
icing under the guarantee at its discretion
7 Plastic filters for all Viante kettles and coffee makers are
not covered by the guarantee.
8 Batteries and damage from leakage are not covered by
the guarantee.
• This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered
as an additional benefit and does not affect your statutory
rights as a consumer. Viante products are intended for
household use only. See usage limitations within the loca-
tion safety instructions.
Viante has a policy of continuous improvement in product
quality and design. The company, therefore reserves the
right to change the specification of it’s models at any time.
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not be
disposed of with household waste.
Please recycle where facilities exist. Check with
your Local Authority or retailer for
recycling advice in your country
Exclusions
Registering your 2 year
guarantee
Your 1 year guarantee
Disclaimer
Viante Home Products Company
P.O Box 112
110 Chestnut Ridge Road
Montvale, NJ 07645
Tel: 1-800-339-6544
Fax: 845-533-4525
Email us: [email protected]
Web Page: www.vianteusa.com
IF YOU ARE HAVING A PROBLEM WITH ONE OF OUR PRODUCTS,
CALL OUR HELPLINE: TEL: 1-800 -339-6544