Quality problems – Epson CPD-19345R0 User Manual

Page 96

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96

Solving Problems

Quality Problems

You see banding (light lines).

■

Clean the print head; see page 77 for
instructions.

■

Select a higher print quality and turn off

High Speed

mode; see page 31 (Windows)

or page 38 (Macintosh).

■

Select the correct Type or Media Type
setting for your paper; see page 40.

■

Make sure the printable side of the paper is face-up; it’s usually whiter or shinier.

■

The ink cartridges may need replacing; see page 80.

■

Align the print head as described on page 84.

Your print is blurry or smeared.

■

Make sure your paper isn’t damp, curled, or
loaded face down (load new paper face up).

■

Use a support sheet with special paper, or
try loading your paper one sheet at a time.

■

Make sure your paper meets the
specifications listed in the on-screen
Reference Guide.

■

Use Epson papers for proper saturation and absorption of Epson inks. If you use a
paper not listed under the supported paper types, you may see smears, roller
marks, misting, or other problems in your printouts; see page 13.

■

Align the print head as described on page 84.

■

Select the

Thick paper

checkbox in your printer software. Access the setting from

the printer settings window as follows:

Windows: Click

Maintenance

and select

Printer and Option Information

.

Mac OS X: Select

Extension Setting

from the pop-up menu.

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