Troubleshooting, For windows users, For macintosh users – Epson 580 User Manual
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R4C627
Rev.C
A5 size
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12/1/00
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Troubleshooting
EPSON’s Technical Support Web Site provides help with
problems that cannot be solved using the troubleshooting
information in your printer documentation.
For Windows users
If you encounter a problem, access the Technical Support Web
Site in one of the following ways:
❏ From Status Monitor 3
Click Technical Support in the Status Monitor 3 dialog box.
❏ From your printer driver
Click Technical Support on the Main menu of the printer
driver.
For Macintosh users
To access Technical Support, insert the CD in the CD-ROM drive
and double-click the Technical Support Web Site icon in the
EPSON window.
Correcting USB Problems
If you are having difficulty using your printer with a USB
connection, read the information in this section.