Amped Wireless R20000G - High Power Wireless-N 600mW Gigabit Dual Band Router - Manual (Page 2)

Troubleshooting Tips
I entered setup.ampedwireless.com and it failed to open the Web Menu.
a. Make sure your computer is connected to the High Power Router using the included Ethernet cable.
Ensure that the power on the High Power Router is on.
b. Check that your computer IS NOT connected to any wireless networks. If it is, disable your Wi-Fi connection
and disconnect from all wireless networks. Reboot the router and try again.
c. Close your current web browser and reopen it. Use Google Chrome, Internet Explorer (8.0 and up), or Safari.
d. Open your web browser and enter 192.168.3.1 into the web address bar.
e. Reset the High Power Router to default settings by holding the Reset Button (located on the back panel)
for ten (10) seconds and try again.
f. If you still cannot access the menu, disconnect the Ethernet cable and connect wirelessly to the High Power
Router. Open your web browser to setup.ampedwireless.com.
I am having problems with features on the Web Menu. When clicking buttons, it does not register my action.
a. Check that you are using a supported web browser: Google Chrome, Internet Explorer (8.0 and up) and Safari.
If you are using an unsupported web browser, such as Firefox, please change to one of the supported web
browsers and try again.
I have a DSL connection and I am not able to access the Internet through the High Power Router.
a. Your Internet provider may require that you enter your login information to access the Internet. To enter
your information, go to Manual Configuration from the Smart Setup Wizard and access the PPPoE menu
from the dropdown menu. Enter the required login information for your Internet provider.
The Smart Setup Wizard could not automatically configure my Internet connection.
a. Reset your modem by holding down the reset button located on the back of the modem for approximately
ten (10) seconds. Try again.
b. Reboot the High Power Router by unplugging the power adapter and plugging it back in.
c. Static IP: Your Internet connection may require a static IP setting. Check with your ISP to obtain the IP settings.
d. DSL Connection: Your Internet connection may require login information. If you are using PPPoE mode,
you will need to manually configure your Internet connection settings and obtain your username and password.
e. Cable Modem: Your Internet connection may require you to clone your MAC address. Go to More Settings >
IP Settings > Internet Network (WAN) and select Automatic/Dynamic (DHCP) from the dropdown menu.
Clone your PC’s MAC address under the DNS settings.
I am not getting maximum signal strength on my wireless signal display when connecting to the High Power Router.
a. Step back at least 10 feet from the High Power Router and check your signal again. The High Power Router
emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close
range. The speed and signal are at 100%, however, your wireless network adapter readout may not be
displaying correctly.
b. Change the wireless channel on the High Power Router and try again. There may be wireless interference
in your installation environment.
My computer is getting an IP address of 169.254.x.x and/or Windows networking says I have “Limited or no
Connectivity.”
a. Make sure the High Power Router is powered on.
b. Check that your computer’s network adapter is enabled and is set to “Obtain IP Address Automatically”
c. Restart your computer and try again.
d. You may have a faulty network port. Try connecting to the High Power Router from another computer or
using the wireless connection on your computer, if possible.
I cannot find the 5.0GHz network when scanning from my computer.
a. Your computer may have a single band, 2.4GHz only capable network adapter.
PROBLEM:
SOLUTIONS:
PROBLEM:
SOLUTION:
PROBLEM:
SOLUTION:
PROBLEM:
SOLUTIONS:
PROBLEM:
SOLUTIONS:
PROBLEM:
SOLUTION:
PROBLEM:
SOLUTIONS:
Amped Wireless
A Division of Newo Corporation
Copyright © 2012 Amped Wireless / Newo Corporation. All rights reserved.
Amped Wireless, Newo Corporation, the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.
If you continue to have issues setting up the High Power Router, give us a call — we’re here to help: 888-573-8820
Visit our website for more support information and answers to frequently asked questions: www.ampedwireless.com/support
LED Indicator Information
Indicates when the High Power Router is powered on. The LED will remain on.
Blinks rapidly when data traffic is transmitted or received over the 5.0GHz wireless network.
Blinks rapidly when data traffic is transmitted or received over the 2.4GHz wireless network.
Indicates when a networking device is connected to a wired port on the back of the High Power
Router. The LED blinks rapidly when wired data traffic is transmitted or received.
Indicates when the High Power Router is connected to a broadband modem.
The LED will blink rapidly when Internet traffic is transmitted or received.
Indicates when a USB storage device is connected to the USB port.
Wi-Fi Protected Setup activity. When the WPS mode is activated, the WPS LED blinks as it
awaits a connection.
Power:
5.0GHz Wireless Activity:
2.4GHz Wireless Activity:
Gigabit Wired Ports 1-4:
Internet Connection:
USB Connection:
WPS:
How to Share USB Storage Devices
1
2
3
Connect a USB storage device to the
USB port on the back panel.
Log onto the web menu at http://setup.ampedwireless.com
and click the USB Storage tab.
Follow the instructions for configuring the settings
to share the USB storage device.
How to Reset the High Power Router to Default Settings
There are two options to reset the High Power Router back
to factory default settings:
1
2
Access the Reset button through the web menu under
More Settings > Management > Save/Reload Settings on the left side
of the web menu. Select the Reset Settings to Default .
Access the physical Reset button on the back panel of the High Power Router:
Hold down the Reset button for five to ten (5-10) seconds. You may need to
use a pen tip or pin to access the button. Pressing the Reset Button for less
than five (5) seconds will simply reboot the High Power Router while saving
your existing settings.
Using the Features on the High Power Router
The High Power Router is equipped with many powerful security features which can be accessed
through the web menu under Smart Features, Firewall Settings and Quality of Service on the left
side of the web menu:
If you are unfamiliar or want more information on how to set up Smart Features, Firewall
Settings, Quality of Service, please refer to the User’s Guide on the included CD.
12:26
Wireless Access Scheduling
Control when your Wi-Fi is on/off
Location: 2.4 or 5.0GHz Wi-Fi Settings > Access Schedule
User Access Control (Mac/IP)
Restrict network access to specific users
Location: Smart Features > User Access
Wireless Coverage Control
Adjust the distance of your wireless network
Location: 2.4 or 5.0GHz Wi-Fi Settings > Wireless Coverage
Block Websites
Prevent access to specific websites
Location: Smart Features > Block Websites
Firewall Settings
Protect your network from outside intruders
Location: Firewall Settings
Quality of Service (Prioritize Bandwidth)
Manage your network bandwidth
Location: Quality of Service
www www
Web Menu (Left Side)
This login/password is NOT the wireless network key used to connect to your wireless network.
LOGIN: admin
PASSWORD: admin
Setting a Login and Password
The High Power Router has a default login
and password to access the web menu:
It is strongly recommended that you change these settings and
select your own personal login and password. The Password menu
can be accessed through the web menu under More Settings >
Management > Password on the left side of the web menu.
If you forget your login and password, you will need to reset the High Power Router back to default settings
and use the default login and password (login: admin, password: admin) to access the web menu. View the
instructions below on how to reset your High Power Router back to default settings.
Wi-Fi Protected Setup (One-Touch Setup or Push Button Configuration)
If your Wi-Fi device has WPS one-touch setup, you can use it to connect to the High Power Router:
Hold down the WPS button on the High Power Router (back panel) for 3 seconds.
The WPS LED will begin to blink.
As it blinks, push the WPS button on your wireless adapter or enable WPS with the provided
software for your wireless adapter. WPS will automatically configure the connection settings
for your wireless adapter to connect to the High Power Router.
A.
B.
A. Tap the "Home" button to get to the home page.
B. Tap the "Settings" app icon.
C. Tap on Wi-Fi to enter the iPad’s Wi-Fi settings.
D. Toggle the Wi-Fi "On/Off" selector switch to "On"
E. Under "Choose a Network," select:
" Amped_2.4GHz " or " Amped_5.0GHz "
F. When prompted, enter the wireless security key:
" wireless "
iPad Tablet
Amped_2.4GHz
A. Tap the "Apps" menu on the tablet screen.
B. Locate and tap the "Settings" app icon.
C. Under "Wireless & networks," tap "Wi-Fi settings"
D. Tap the Wi-Fi box to turn on Wi-Fi and scan.
E. Under "Wi-Fi networks," select:
" Amped_2.4GHz " or " Amped_5.0GHz "
F. When prompted, enter the Password key: " wireless "
Android Tablet
Amped_2.4GHz
B. When prompted, enter the wireless
security key " wireless " and click OK .
Mac OS X
A. Click on the Wireless icon to see available
wireless networks. Select " Amped_2.4GHz " or
" Amped_5.0GHz " network.
Amped_2.4GHz
Amped_2.4GHz
B. When prompted, enter the wireless
security key " wireless " and click OK .
A. Click on the Wireless icon to see available
wireless networks (For Vista, click Start >
Connect To). Select " Amped_2.4GHz " or
" Amped_5.0GHz " network and click Connect .
Wireless Network
Wireless Network Amped_2.4GHz
Windows 7 and Vista
How to Connect Wirelessly to the High Power Router:
USB Port
Reset Button
This is the second page of the Setup Guide. Start on the opposite side first.
v032012