Epson EISA Desktop User Manual

Page 138

Advertising
background image

The computer does not respond when you type.

If you have just turned on the computer, check the following:

Make sure your keyboard is securely connected to the

computer.

If you entered the wrong password and cannot access your

system, see “Password Problems” below.

If you are running a software program, try these procedures:

If your computer is processing a complicated command or

performing a complex task, it may take a long time to

complete its work. If your computer does not respond after

a reasonable length of time, proceed to the next step.

Press

or press the

RESET

button to exit

the software program and reboot the computer.

If resetting the computer does not work, turn it off and wait

at least five seconds. If you do not have a hard disk drive,

insert a bootable diskette in drive A. Then turn on the

computer and try running the program again.

If none of these procedures work, check your software

documentation or contact your software manufacturer for

technical support.

The computer suddenly stops operating.

Your computer may have stopped operating because its power

supply contains detection circuits that automatically shut down

the power if they detect excessive operating temperatures. This

protects your system from damage due to overheating.

Troubleshooting C-7

Advertising