Malfunction possible cause solution – Electrolux EWF 14991 W User Manual

Page 35

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Malfunction

Possible cause

Solution

The machine vibrates or is
noisy:

●

The transit bolts and
packing have not been
removed.

●

The support feet have not
been adjusted.

●

The laundry is not evenly
distributed in the drum.

●

Maybe there is very little
laundry in the drum.

●

Check the correct
installation of the appliance.

●

Check the correct levelling
of the appliance.

●

Redistribute the laundry.

●

Load more laundry.

The door will not open:

●

The programme is still
running.

●

The door lock has not been
released.

●

There is water in the drum.

●

Wait the end of washing
cycle.

●

Wait for the Door icon
and the corresponding
message appearing.

●

Select drain or spin
programme to empty out
the water.

something not working electrolux 35

Unsatisfactory washing
results:

●

Too little detergent or
unsuitable detergent has
been used.

●

Stubborn stains have not
been treated prior to
washing.

●

The correct temperature
was not selected.

●

Excessive laundry load.

●

Increase the detergent
quantity or use another one.

●

Use commercial products to
treat the stubborn stains.

●

Check if you have selected
the correct temperature.

●

Introduce into the drum less
laundry.

The machine makes an
unusual noise

●

The machine is fitted with a
type of motor which makes
an unusual noise compared
with other traditional
motors. This new motor
ensures a softer start and
more even distribution of
the laundry in the drum
when spinning, as well as
increased stability of the
machine.

No water is visible in the
drum

●

Machines based on modern
technology operate very
economically using very little
water without affecting
performance.

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