Limited warranty, How to receive repair service, Warranty and service – Magnum Energy MP Conduit Box/Enclosure (MPX-CB) User Manual
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Limited Warranty
Magnum Energy, Inc. warrants the MPX-CB conduit box for a maximum of
12 months from the product’s original date of purchase according to the fol-
lowing terms and conditions:
1. The limited warranty extends to the original purchaser of the product and
is not assignable or transferable to any subsequent purchaser.
2. During the limited warranty period, Magnum Energy will repair or replace
at Magnum Energy’s option any defective parts, or any parts that will not
properly operate for their intended use with factory new or remanufac-
tured replacement items—if such repair or replacement is needed because
of product malfunction or failure during normal usage. The limited war-
ranty does not cover defects in cosmetic appearance, or any decorative,
structural, or non-operative parts. Magnum Energy’s limit of liability under
the warranty shall be the actual cash value of the product at the time
the original purchaser returns the product for repair—determined by the
price paid by the original purchaser. Magnum Energy shall not be liable
for any other losses or damages.
3. Upon request from Magnum Energy, the original purchaser must prove
the product’s original date of purchase by providing a dated bill of sale
or itemized receipt.
4. The original purchaser shall return the product prepaid to Magnum En-
ergy in Everett, WA. After the completion of service under this limited
warranty, Magnum Energy will return the product prepaid to the original
purchaser via a Magnum selected non-expedited surface freight within the
contiguous United States and Canada; this excludes Alaska and Hawaii.
5. This limited warranty is voided if:
•
the product has been modifi ed without authorization;
•
the product has been damaged through abuse, neglect, accident, or
corrosion;
•
the product was not installed according to this installation guide.
How to Receive Repair Service
If your product requires warranty service or repair, contact either:
1. An authorized service center listed on the Magnum Energy website at
http://www.magnumenergy.com/Service/ServiceCenters-US.htm
; or
2. Magnum Energy, Inc. at:
Telephone: 425-353-8833
Fax: 425-353-8390
Email:
If returning the product directly to Magnum Energy for repair, you must:
•
return the unit in the original, or equivalent, shipping container;
• receive a Return Materials Authorization (RMA) number from the
factory prior to the return of the product to Magnum Energy;
•
place the RMA numbers clearly on the shipping container or on the
packing slip.
BEFORE RETURNING ANY UNIT, CONTACT MAGNUM ENERGY FOR A RETURN
MATERIAL AUTHORIZATION (RMA) NUMBER
Warranty and Service
PN: 64-0061 Rev A