Solutions to common problems, Common washing problems, continued – Electrolux IQ-TOUCH 137378100 A User Manual

Page 27

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27

Solutions to Common Problems

Common Washing Problems, continued

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

PREVENTIVE MEASURES

Yellow
buildup of
body soil
on synthetic
fabrics

Agitation time too short.

•

Wash water temperature too

•

low.
Not enough detergent.

•

Soak in detergent booster or

•

product containing enzymes.
Wash in hottest water safe for

•

fabric using casual cycle.
Increase detergent.

•

Add bleach safe for fabric or

•

treat with color remover.

Select correct wash cycle.

•

Use correct amount of

•

detergent.
Wash synthetics frequently

•

using hot or warm water.

Yellow or
brown rust
stains

Iron or manganese in water

•

supply, water pipes, or wa-
ter heater.

To restore discolored load of

•

whites, use rust remover safe for
fabric.
Do not use chlorine bleach to re-

•

move rust stains. It may intensify
discoloration.

Use nonprecipitating water

•

softener.
Before washing, run hot water

•

for a few minutes to clear lines.
Drain water heater occasionally.

•

For an ongoing problem,

•

install an iron fi lter in your
water supply system.

Residue
stains / build-
up, mold or
mildew stains
in gasket

Moisture in the washer.

•

Use of non-HE detergent.

•

Overdosing detergent.

•

Overloading wash drum.

•

Leaving a wet load set in

•

washer.
Cold water washes which

•

may not completely dissolve
and remove detergents.

Perform CLEAN WASHER cycle

•

Scrub gasket with Comet™

•

Spray Gel Mildew Stain Remover
using brush to remove stains.
Use only HE (high effi ciency

•

detergent) along with recom-
mended dosage.
Remove wash load immediately

•

upon cycle completion.

Run dehumidifi er in laundry

•

room.
Avoid overfi lling detergent

•

and fabric softener com-
partments of dispenser.
Dry the inside of washer

•

and gasket after every run.

Residue
stains / build-
up, mold or
mildew stains
in dispenser
drawer

Moisture in the washer.

•

Use of non-HE detergent.

•

Overdosing detergent.

•

Remove dispenser drawer and

•

wipe dispenser and inserts with
combination of ¾ cup liquid
chlorine bleach and one gallon
hot water. Rinse well, and repeat
if necessary. Return drawer to
location. NOTE: Wear rubber of
latex gloves. Protect fl oor and
clothing from bleach damage.
Use only HE (high effi ciency

•

detergent) along with recom-
mended dosage.

Avoid overfi lling detergent

•

and fabric softener com-
partments of dispenser.

Water in fold
of fl exible
gasket

Result of washing and part

•

of normal operation.

At the end of each wash, dry

•

inside of gasket fold with clean
dry towel all around gasket.

Odor

Moisture in the washer.

•

Use of non-HE detergent.

•

Overdosing detergent.

•

Leaving a wet load remain in

•

washer.
Cold water washes which

•

may not completely dissolve
and remove detergents.

Perform CLEAN WASHER cycle.

•

At the end of each wash, dry

•

inside of gasket fold with clean,
dry towel all around gasket.
Use only HE (high effi ciency

•

detergent) along with recom-
mended dosage.
Remove wash load immediately

•

upon cycle completion.
Pour one cup liquid chlorine

•

bleach in standpipe; let remain a
day and fl ush with water.

Leave door and dispenser

•

drawer open for a few
hours after use or whenever
washer is not in use.

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