Package contents, Gettinghelp, Gettinghelp 2-2 – Enterasys Networks VSER-RPU-SYS User Manual

Page 16

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Installing the Redundant Power Supply

2-2

2

Package Contents

• Redundant Power Supply Unit
• One AC Supply Power Cord — US, Continental Europe or UK
• Four DC Backup Power Cords with IEC connectors on both ends (length 152 cm

[60 in.] each)

• Rack Mounting Kit containing brackets and screws
• Adhesive feet
• This Manual
• User Agreement Envelope
• Registration Card

GettingHelp

For additional support related to the RPS or this document, contact
Enterasys Networks using one of the following methods:

/

Before contacting Enterasys Networks for technical support, have the
following information ready:

•

Your Enterasys Networks service contract number

•

A description of the failure

•

A description of any action(s) already taken to resolve the problem (e.g.,
changing mode switches, rebooting the unit, etc.)

•

The serial and revision numbers of all involved Enterasys Networks products in
the network

•

A description of your network environment (layout, cable type, etc.)

•

Network load and frame size at the time of trouble (if known)

Web

http://www.enterasys.com/support

Phone

603-332-9400
1-800-872-8440 (toll-free in U.S. and Canada)
For the Enterasys Networks Support toll-free number in your country:

http://www.enterasys.com/support/gtac-all.html

Internet mail

[email protected]
To expedite your message, please type [eth] in the subject line.

To send comments or suggestions concerning this document to the Technical Writing
Department: techwriting@enterasys.com
To expedite your message, please type [techwriting] in the subject line, and include
the document Part Number in the email message.

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