Curtis RLDED5099-UHD - Manual (Page 33)

SYMPTOM CAUSE ANDREMEDY ( )
TV
Bad Picture (snow,
multiple images
distortion,blurry)
No sound.
Black and White
picture.
No picture or sound.
Coloredpatchesof
picture.
Panelfunctionkeydoes
not respond correctly.
• Checkthe location of the antenna and adjust it if necessary.
• Makesure the antenna cable is firmly connected.
• Makesure all input cables are firmly connected.
• Increasethe volume.
• Checkthe PICTURE setting within the PICTURE menu.
• Makesure the unit is plugged in and turned on.
• Makesure that the ATV mode is selected.
• Try a new channel to check for possible station trouble.
• Makesure the antenna is connected properly.
• Increasethe volume.
•
• Makesure all cables are firmly connected.
• Checkfor local interference.
• Makesure there are no unshielded electrical devices nearby
that are causing interference.
• Turn theTV off for 30 minutes, then try it again.
• Under the influenceof electrostatic phenomenon, the product
may malfunction and require usertopowerreset.
• Unplugand re-plug theAC power cord.
TROUBLESHOOTING GUIDE
• Checkto make sure the program you are watching is broadcast
in Color and not Black & White.
• Check whether the mute function has been activated on the
Remote Control.
The display monitor's
panel goes hot. • LEDTV takes inside lighten phosphor. It may increase the
temperature of the screen in some occasions. It's not a defect.
Unusual dots • Black dots and Bright points may appear on the LED screen.
This is a structural property of the LED panel and is not a defect.
Stripes on screen • Adjust the impulse phase may decrease stripes. RGB in （ ）
The top of the monitor • It may occur during long-time working. It's not a defect.
gets hot
.
Make sure the antenna or audio/video source device is
working properly.
Unable to select a
certain channel. The channel may be skipped. Choose this channel by
directly selecting the buttons from the remote control.
•
Disorder display
at power on. •
•
This may be caused because of a very short interval
between POWER OFF and ON.
Unplug the power and restart.
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