Malfunction possible cause solution – Electrolux EWF 14170 W User Manual

Page 26

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26 electrolux something not working

Malfunction

Possible cause

Solution

The machine does not
empty and/or does not spin:

●

The drain hose is squashed
or kinked. (Red Start/
Pause pilot light flashes)

●

The drain pump is clogged.
(Red Start/Pause pilot
light flashes)

●

The Rinse hold, No spin
option or Soak programme
has been selected.

●

The laundry is not evenly
distributed in the drum.

●

Check the drain hose
connection.

●

Clean the drain pump.

●

Drain the water.

●

Redistribute the laundry.

There is water on the floor:

●

Too much detergent or
unsuitable detergent
(creates too much foam)
has been used.

●

Check whether there are
any leaks from one of the
inlet hose fittings. It is not
always easy to see this as
the water runs down the
hose; check to see if it is
damp.

●

The drain hose is damaged.

●

The cap on the emergency
emptying hose has not
been replaced after
cleaning the pump.

●

Reduce the detergent
quantity or use another one.

●

Check the water inlet hose
connection.

●

Change it with a new one.

●

Put the cap back on the
emergency emptying and
place the latter back in its
seat.

Unsatisfactory washing
results:

●

Too little detergent or
unsuitable detergent has
been used.

●

Stubborn stains have not
been treated prior to
washing.

●

The correct temperature
was not selected.

●

Excessive laundry load.

●

Increase the detergent
quantity or use another one.

●

Use commercial products to
treat the stubborn stains.

●

Check if you have selected
the correct temperature.

●

Introduce into the drum less
laundry.

The door will not open:

●

The programme is still
running.

●

The door lock has not been
released.

●

There is water in the drum.

●

Wait the end of washing
cycle.

●

Wait about 2 minute.

●

Select drain or spin
programme to empty out
the water.

132967750_EN.qxd 29/10/2007 9.58 Pagina 26

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