Eicon networks customer support, Comments – Eicon Networks V8.3 User Manual

Page 76

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Customer Services

76

•

Online training for ISDN, Diva Server API, and X.25 primarily 1st level technical support
people, but much of the course is also suitable for a non-technical audience.

Visit our Help Web at

www.eicon.com/support/ema

.

Eicon Networks Customer Support

If the information on the Help Web was not sufficient to help you solve the problem, contact
our Customer Support.

Customer Support may probably need:

•

A debug trace (see Diva Server Diagnostics Online Help DivaTrace.chm).

•

And a copy of your active configuration (see Diva Server Configuration Manager Online
Help DSMain.chm).

See

www.eicon.com/support/contact.asp

for details on how to contact us.

Comments

If you wish to make comments about your Diva Server adapter or the corresponding
software, address them by e-mail to: [email protected].

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