Epson RX620 User Manual

Page 62

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62

Solving Problems

The Stylus Photo RX620 makes noise after ink cartridge installation.

When you install ink cartridges, the Stylus Photo RX620 must charge its ink
delivery system. Wait until it’s finished (the

Charging

message disappears

from the RX620 screen), then turn it off. If it’s turned off early, it may use
extra ink the next time you turn it on.

Make sure the ink cartridges are seated securely and no packing material
remains in the Stylus Photo RX620. Turn off the Stylus Photo RX620, wait a
moment, then turn it back on.

You cancelled software installation or connected the Stylus Photo RX620
before installing the software.

Your Epson software may be incorrectly installed. See the on-screen Reference
Guide
for instructions on uninstalling the software. Make sure you carefully follow
the steps on your Start Here sheet when you reinstall your software. You need to
connect the Epson Stylus Photo RX620 at the correct time in the installation
process.

You’re having problems installing the software.

Make sure your computer meets the system requirements listed in the on-
screen Reference Guide. Close other programs, including screen savers and
virus protectors, and install again.

In Windows, make sure that your computer’s Universal Serial Bus (USB)
Controller is working properly in Device Manager; see your Windows help
system for details.

If you see an error message or the software doesn’t install correctly on
Windows XP or Windows 2000, you may not have software installation
privileges. Log in as necessary. See your Windows documentation or contact
your system administrator for help.

For Mac OS 9, if the

SP RX620 Series

icon doesn’t appear in the Macintosh

Chooser, you may have too many items in the Chooser. Delete any unused
items.

If you’re printing over a network, see your on-screen Reference Guide for
additional software installation steps.

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