Silvercrest SKD 1000 A2 - Manual (Page 27)

Cassette Digitizer SilverCrest SKD 1000 A2
English 25
Troubleshooting
You can solve most common problems yourself using the table below. If the
problem persists after checking the suggested solutions, please contact our
Service Hotline (see page 27). Do not attempt to repair the product yourself.
The cassette digitizer can’t be switched on

Insert the batteries with the correct polarity.
 Replace the batteries.
 If you are using an optional mains adapter, connect the adapter firmly to the
DC input (1) of the device and to a properly-functioning power socket. Make
sure that the small round connector of the mains adapter has the correct
polarity (
) and that the mains adapter outputs 3 V DC.
No sound

Are you sure the inserted cassette contains recordings?
 Is the volume set to very low?
Problems when copying cassette content to a computer
 Please check that the USB cable is properly connected.
 Make sure that the USB cable is not damaged.
 Make sure that the correct recording console is configured in the AudioLava
software. Select "Options", then "Device Settings", and in "Recording Console"
select the "[MME] Microphone Array (USB PnP Audio)" option. Under Windows
XP this entry reads "MME (USB PnP Audio Device)".
 If the input level does not rise above –50 dB in the AudioLava recording (see
the level meters in the "Import" tab), either the cassette is empty, or you have
forgotten to start playback on the SilverCrest SKD 1000 A2, or the volume has
been turned right down on the device. You may also have inadvertently turned
the volume down in Windows for the recording device. Click on "Start", "Control
Panel", "Hardware and Sound", "Manage Audio Devices", and in the “Sound”
window which is then displayed open the "Recording" tab. Select the