Service information, Service and maintenance, Maintenance and repair – Rose Electronics CrystalView DVI Mini User Manual

Page 26: Technical support

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SERVICE and MAINTENANCE

22

CrystalView DVI Mini Installation and Operations Manual

Service Information

Maintenance and Repair

This Unit does not contain any internal user-serviceable parts. In the event a
Unit needs repair or maintenance, you must first obtain a Return Authorization
(RA) number from Rose Electronics or an authorized repair center. This Return
Authorization number must appear on the outside of the shipping container.

See Limited Warranty for more information.

When returning a Unit, it should be double-packed in the original container or
equivalent, insured and shipped to:

Rose Electronics

Attn: RA__________

10707 Stancliff Road

Houston, Texas 77099 USA



Technical Support

If you are experiencing problems, or need assistance in setting up, configuring
or operating your CrystalView DVI Mini, consult the appropriate sections of this
manual. If, however, you require additional information or assistance, please
contact the Rose Electronics Technical Support Department at:

Phone: (281) 933-7673

E-Mail: [email protected]

Web: www.rose.com


Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday
through Friday.

Please report any malfunctions in the operation of this Unit or any
discrepancies in this manual to the Rose Electronics Technical Support
Department.


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