Service, Service information – Rose Electronics CrystalLink USB 2.0 Fiber User Manual
Page 14
 
SERVICE
10
Installation and Operations Manual
Service Information
Maintenance and Repair
This Unit does not contain any internal user-serviceable parts. In the event 
a Unit needs repair or maintenance, you must first obtain a Return 
Authorization (RA) number from Rose Electronics or an authorized repair 
center. This Return Authorization number must appear on the outside of the 
shipping container. See Limited Warranty for more information. 
 
When returning a Unit, it should be double-packed in the original container 
or equivalent, insured and shipped to: 
 
Rose Electronics
Attn: RA__________
10707 Stancliff Road
Houston, Texas 77099 USA
 
 
 
Technical Support
If you are experiencing problems, or need assistance in setting up, 
configuring or operating your CrystalLink USB 2.0 Fiber extender consult the 
appropriate sections of this manual. If, however, you require additional 
information or assistance, please contact the Rose Electronics Technical 
Support Department at: 
 
 
Phone: (281) 933-7673
E-Mail: [email protected]
Web: www.rose.com
 
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday 
through Friday. 
 
Please report any malfunctions in the operation of this Unit or any 
discrepancies in this manual to the Rose Electronics Technical Support 
Department.