PLANET KVM-203 - Manual (Page 7)


Troubleshooting
Q1: The keyboard/mouse is not detected, error reported, or doesn’t work after
boot up?
A: Please shut down the computer, and then check the cable connection, to make
sure they are attached properly.
Q2 Why the keyboard is functional but the mouse is not?
A: While using the device, we suggest our customers to plug the mouse first and
then keyboard into the appointed location on KVM Switch.
Q3: When the device unoccupied for a moment, the mouse becomes not
functional.
A: If the device unoccupied for a moment, please press [Scroll Lock] + [Scroll
Lock] + [M] to restart the device.
Q4: Why my computer can not display the correct screen resolution?
A: Please select Control Panel and then click Appearances and Themes, to
Change the Screen Resolution and adjust the correct screen resolution.