Common issues – Roborock S8+ CE User Manual

Page 15

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15

Common Issues

Problem

Solution

Red LED indicator on the

Auto-Empty Dock.

•

The dustbin cover is not in place. Check and correct installation.

•

The fan is not operating properly. Potentially due to overheating protection resulting from

frequent starting and stopping. Unplug the power cable and try again after 30 minutes.

•

Voltage error. Check that local voltage meets the requirements listed on the dock.

Reduced emptying performance

or unusual noise when emptying.

•

The main brush or main brush cover is not properly installed. Check and correct installation.

•

The filter, air duct, suction inlet, air inlet, or dustbin is blocked. Clean to remove blockages.

Auto-emptying does not start

when the robot returns to the

dock.

•

Auto-emptying is disabled. Check in-app settings.

•

Dustbin cover is not in place. Check and install.

•

Auto-emptying will not be triggered if the robot is moved to the dock manually. Start emptying

manually.

•

Auto-emptying will not be triggered if the robot returns to the dock without cleaning.

•

The robot will not auto-empty after returning to the dock in Do Not Disturb (DND) mode. Adjust

cleaning or DND duration, or start emptying manually.

•

The battery level is lower than 10%. Charge the robot until the battery reaches 10%.

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