Product status messages – Epson Workforce Pro WF-7310 Wireless Printer User Manual
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the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior
to a firmware update may not continue to function.
•
Windows
: Your printer software automatically checks for updates. You can also manually update the
software by selecting
Software Update
here:
• Access the Windows Desktop and right-clicking the
icon for your product in the right side of the
Windows taskbar, or clicking the up arrow and right-clicking
.
• On the
Maintenance
tab in the printer settings window
You can also update the software by selecting
EPSON Software Updater
in the
EPSON
or
EPSON
Software
program group, accessible by the
Start
button, or on the
Start
or
Apps
screens, depending
on your version of Windows.
•
OS X
: You can manually update the software by opening the
Applications
>
Epson Software
folder
and selecting
EPSON Software Updater
.
•
macOS 10.12.x to 11.x
: You can manually update the software by opening the
App Store
, selecting
Updates
, searching for a software update option for Epson Software, and selecting
Update
.
Parent topic:
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen.
Note:
If the screen is dark, press any button to wake the product from sleep mode.
LCD screen message
Condition/solution
Printer error. Turn on the printer
again. See your documentation for
more details.
A serious error has occurred. Turn the product off and then back
on again. If the error continues, check for a paper jam. If there is
no paper jam, contact Epson for support.
Paper out in XX.
Load paper in the empty paper cassette. Make sure to insert the
paper cassette all the way until it stops.
You need to replace the Ink
Cartridge(s).
Replace the ink cartridge as soon as possible.