3 troubleshooting (faq), Troubleshooting (faq) -10 – Asus ROG STRIX 32" 4K HDR 160 Hz Gaming Monitor User Manual

Page 28

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3-10

Chapter 3: General Instruction

3.3

Troubleshooting (FAQ)

Problem

Possible Solution

Power LED is not ON

• Press the button to check if the monitor is

in the ON mode.

• Check if the power cord is properly

connected to the monitor and the power

outlet.

• Check Power Indicator function in main

menu OSD. Select “ON” to turn on power

LED.

The power LED lights

amber and there is no

screen image

• Check if the monitor and the computer are

in the ON mode.

• Make sure the signal cable is properly

connected the monitor and the

computer.

• Inspect the signal cable and make sure

none of the pins are bent.

• Connect the computer with another

available monitor to check if the computer is

properly working.

Screen image is too

light or dark

• Adjust the Contrast and Brightness settings

via OSD.

Screen image bounces

or a wave pattern is

present in the image

• Make sure the signal cable is properly

connected to the monitor and the

computer.

• Move electrical devices that may cause

electrical interference.

Screen image has color

defects (white does not

look white)

• Inspect the signal cable and make sure that

none of the pins are bent.

• Perform Reset via OSD.

• Adjust the R/G/B color settings or select the

Color Temperature via OSD.

No sound or sound is

low

• Adjust the volume settings of both your

monitor and computer.

• Make sure the computer sound card driver

is properly installed and activated.

• Check the audio source.

The BIOS screen

cannot be displayed

• Please enable CSM function.

• Set Power Setting to Standard Mode.

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