3 troubleshooting (faq) – Asus TUF Gaming VG277Q1A 27" 165 Hz Gaming Monitor User Manual

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3-8

Chapter 3: General Instruction

3.3

Troubleshooting (FAQ)

Problem

Possible Solution

Power LED is not ON

• Press the button to check if the monitor is in the ON

mode.

• Check if the power cord is properly connected to the monitor

and the power outlet.

• Check Power Indicator function in main menu OSD. Select

“ON” to turn on power LED.

The power LED lights amber and there

is no screen image

• Check if the monitor and the computer are in the ON

mode.

• Make sure the signal cable is properly connected the monitor

and the computer.

• Inspect the signal cable and make sure none of the pins are

bent.

• Connect the computer with another available monitor to check

if the computer is properly working.

Screen image is too light or dark

• Adjust the Contrast and Brightness settings via OSD.

Screen image bounces or a wave

pattern is present in the image

• Make sure the signal cable is properly connected to the

monitor and the computer.

• Move electrical devices that may cause electrical

interference.

Screen image has color defects (white

does not look white)

• Inspect the signal cable and make sure that none of the pins

are bent.

• Perform Reset via OSD.

• Adjust the R/G/B color settings or select the Color Temperature

via OSD.

No sound or sound is low

• Adjust the volume settings of both your monitor and

computer.

• Make sure the computer sound card driver is properly installed

and activated.

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