Asus ZenScreen MB166B 15.6" Portable Monitor - Manual (Page 16)

3-2 ASUS USB Monitor MB166B
3.2 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON
• Press the button to check if the monitor is
in the ON mode.
• Check if the USB cable is properly connected
to the monitor and the power outlet.
The power LED lights amber
and there is no screen image
• Check if the monitor and the computer are in
the ON mode.
• Make sure the USB cable is properly
connected between the USB monitor and the
computer.
• Inspect the signal cable and make sure none
of the pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
Power LED and the screen
is continuously turning on
and off
• Make sure the USB cable is properly
connected between the USB monitor and the
computer via Micro B USB 3.2 port.
• Connect other valid power source (from
adapter/PC/Laptop/Power bank) to USB
monitor via Micro B USB 2.0 port in order to
provide extra power for the monitor.
Screen image bounces or a
wave pattern is present in the
image
• Make sure the USB cable is properly
connected between the USB monitor and the
computer.
• Move electrical devices that may cause
electrical interference.
Screen image has color
defects (white does not look
white)
• Inspect the USB cable and make sure that
none of the pins are bent.