Guarantee conditions, Standard guarantee conditions, Exclusions – Electrolux EHS 6651 P User Manual

Page 35: This guarantee does not cover, European guarantee, Service and spare parts, Guarantee conditions standard guarantee conditions

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Guarantee Conditions

Standard guarantee conditions

We, Electrolux, undertake that if within 12
months of the date of the purchase this
Electrolux appliance or any part thereof is proved
to be defective by reason only of faulty
workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE
for labour, materials or carriage on condition that:

• The appliance has been correctly installed

and used only on the electricity supply stated
on the rating plate.

• The appliance has been used for normal

domestic purposes only, and in accordance
with the manufacturer’s instructions.

• The appliance has not been serviced,

maintained, repaired, taken apart or
tampered with by any person not authorised
by us.

• All service work under this guarantee must be

undertaken by a Service Force Centre.

• Any appliance or defective part replaced shall

become the Company’s property.

• This guarantee is in addition to your statutory

and other legal rights.

Home visits are made between 8.30am and
5.30pm Monday to Friday. Visits may be
available outside these hours in which case a
premium will be charged.

Exclusions

This guarantee does not cover:

• Damage or calls resulting from

transportation, improper use or neglect, the
replacement of any light bulbs or removable
parts of glass or plastic.

• Costs incurred for calls to put right an

appliance which is improperly installed or
calls to appliances outside the United
Kingdom.

• Appliances found to be in use within a

commercial environment, plus those which
are subject to rental agreements.

• Products of Electrolux manufacture which are

not marketed by Electrolux.

European Guarantee

If you should move to another country within
Europe then your guarantee moves with you to
your new home subject to the following
qualifications:

• The guarantee starts from the date you first

purchased your product.

• The guarantee is for the same period and to

the same extent for labour and parts as exists
in the new country of use for this brand or
range of

• products.

• This guarantee relates to you and cannot be

transferred to another user.

• Your new home is within the European

Community (EC) or European Free Trade
Area.

• The product is installed and used in

accordance with our instructions and is only
used domestically, i.e. a normal household.

• The product is installed taking into account

regulations in your new country.

Before you move please contact your nearest
Customer Care centre, listed below, to give them
details of your new home. They will then ensure
that the local Service Organisation is aware of
your move and able to look after you and your
appliances.

France

Senlis

+33 (0) 3 44 62 20 13

Germany

Nürnberg

+49 (0) 800 234 7378

Italy

Pordernone +39 (0) 800 11 7511

Sweden

Stockholm

+46 (0) 20 78 77 50

UK

Slough

+44 (0) 1753 219898

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