Troubleshooting – MSI Optix G27C4 E2 27" Curved 170 Hz Gaming Monitor User Manual

Page 34

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Appendix

PB

A-6

Troubleshooting

The power LED is off.

Press the monitor power button again�

Check if the monitor power cable is properly connected�

No image�

Check if the computer graphics card is properly installed�

Check if the computer and monitor are connected to electrical outlets and

are turned on�

Check if the monitor signal cable is properly connected�

The computer may be in Standby mode� Press any key to activate the

monitor�

The screen image is not properly sized or centered�

Refer to Preset Display Modes to set the computer to a setting suitable for the

monitor to display�

No Plug & Play�

Check if the monitor power cable is properly connected�

Check if the monitor signal cable is properly connected�

Check if the computer and graphics card are Plug & Play compatible�

The icons, font or screen are fuzzy, blurry or have color problems�

Avoid using any video extension cables�

Adjust brightness and contrast�

Adjust RGB color or tune color temperature�

Check if the monitor signal cable is properly connected�

Check for bent pins on the signal cable connector�

The monitor starts flickering or shows waves.

Change the refresh rate to match the capabilities of your monitor�

Update your graphics card drivers�

Keep the monitor away from electrical devices that may cause

electromagnetic interference (EMI)�

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