Philips 242B9T 23.8" 16:9 IPS Touchscreen Monitor User Manual
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8.Troubleshooting & FAQs
• Open 'Advanced Properties' and
set the Refresh Rate to 60 Hz, then 
click OK. 
• Restart your computer and repeat
step 2 and 3 to verify that your PC is 
set at 1920 x 1080 @ 60 Hz. 
• Shut down your computer,
disconnect your old monitor and 
reconnect your Philips LCD monitor. 
• Turn on your monitor and then turn
on your PC.
Q2:
 What is the recommended 
refresh rate for LCD monitor?
Ans.: Recommended refresh rate in
LCD monitors is 60 Hz, In case of 
any disturbance on screen, you 
can set it up to 75 Hz to see if 
that removes the disturbance.
Q3:
 What are the .inf and .icm files 
on the CD-ROM? How do I install 
the drivers (.inf and .icm)?
Ans.:
These are the driver files for your 
monitor. Follow the instructions 
in your user manual to install the 
drivers. Your computer may ask 
you for monitor drivers (.inf and 
.icm files) or a driver disk when 
you first install your monitor. 
Follow the instructions to insert 
the ( companion CD-ROM) 
included in this package. Monitor 
drivers (.inf and .icm files) will be 
installed automatically
.
Q4:
How do I adjust the resolution?
Ans.: Your video card/graphic driver
and monitor together determine 
the available resolutions. You 
can select the desired resolution 
under Windows® Control Panel 
with the "Display properties".
Q5:
 What if I get lost when I am 
making monitor adjustments via 
OSD?
Ans.: Simply press the OK button, then
select 'Reset' to recall all of the 
original factory settings.
Q6:
 Is the LCD screen resistant to 
scratches?
Ans.: In general it is recommended
that the panel surface is not 
subjected to excessive shocks 
and is protected from sharp or 
blunt objects. When handling the 
monitor, make sure that there is 
no pressure or force applied to 
the panel surface side. This may 
affect your warranty conditions.
Q7:
 How should I clean the LCD 
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning, 
please use isopropyl alcohol. Do 
not use other solvents such as 
ethyl alcohol, ethanol, acetone, 
hexane, etc. 
Q8: Can I change the color setting of
my monitor?
Ans.: Yes, you can change your color
setting through OSD control as 
the following procedures.
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to 
enter color setting, there are three 
settings as below.
1. Color Temperature: The settings 
are Native, 5000K, 6500K, 
7500K, 8200K, 9300K and 
11500K. With settings in the 
5000K range the panel appears 
"warm, with a red-white 
color tone", while a 11500K 
temperature yields "cool, 
bluewhite toning".